Received 5 vibrant and healthy deep red bloody mary shrimp plus one nearly translucent shrimp (maybe a red rili or a bloody mary that needs some rest since shipping. All drip acclimated and highly active in their new home.
Ordered single 5 pack of bloody marys last week. Rob and Tyler have been in constant contact over email to answer my dumb questions. Received them today and was surprised to see 7 in the bag. I transferred them to a specimen container for drip acclimation and was shocked to see a tiny baby in there which makes total to 8. All are doing fine while one shrimp seems to have his leg broken and is kinda tilted to a side. Hoping he makes it.
Honestly not the best when it comes to customer service, but the shrimp are in fantastic shape with deep reds started with 6 which was awesome since I ordered 5, one came berried, a day later I noticed babys and then a couple days later I noticed 2 more berried shrimp in less then a week in there new home. Very happy with my purchase and the shrimp are obviously treated very well at the store.
We are so sorry to hear you were disappointed with our customer service. It looks like you wanted to combine/cancel different orders, but they had already been shipped out. We are so sorry for this inconvenience. We are happy to hear the shrimp arrived in great shape and are doing well for you. If there is anything else we can do for you please let us know!
I have ordered 15 more hoping I succeed with them all in building a healthy happy colony .