The type of shipping paid for is nothow quickly an order will be fulfilled. It is how quickly an order will take to be delivered once shipped. Read more about this in our processing time.
There is a 15% restocking fee for all canceled orders. This fee is to cover processing fees and labor associated with packing orders and handling customer service.
All Livestock / Hard Good Mixed Orders may be shipped separately. Livestock will be sent through the shipping method chosen at checkout. Hard goods will be sent through USPS Priority Mail, USPS Ground or UPS Ground.
We try to ship hard goods only orders throughout the week but may delay them until Thursday.
We are sorry for any inconvenience but we only ship within the United States and it's territories. We do not ship livestock to Hawaii.
We reserve the right to ship orders that come in after the cut off times depending on order volume.
We reserve the right to ship live animals during the week of a holiday.
We reserve the right to ship packages out on days outside of our typical shipping schedule.
We are hobbyist and we want to see the hobby we love grow. If you have questions or need advice, we are here for you.