Both arrived in poor shape from cold weather. Added to aquarium and hoped they would bounce back but no such luck.
So, I loved the customer service Flip Aquatics provides. And the plant came in fresh and green. However, during shipment the plant did get damaged. The weight if the basket and wool moved around as the package was traveling and many of the stems were bruised, crimped and broke off. I have added them to the tank and taking a wait and see approach. From what I've heard they have a good chance of bouncing back. Really not sure there is anything the Flip team could do. The packaging was top notch!
Was a little banged up nothing to bad but even the bits that had broke off i managed to propagate and they are growing their own roots very pleased with how it turned out in the end.
I received 2 bunches of water sprite and they are both doing great after 2 weeks showing plenty of new growth and side shoots. I planted one in a corner and let the other float for now.
I think I've been able to salvage the root of this plant, but most of the tall stems/leaves were broken off upon arrival. I think it will make a come back though, so no harm done.