The plants came healthy and vibrant. Surprisingly, they're already showing new growth after only a few days in their new homes. Good job taking care of your plants folks!
I received my plants ysdy through UPS delivery and both of the Water sprite plants were Dead on arrival . Both were mostly black and mushy. They are probably very happy in their new home in the garbage sack. It was a fore gone conclusion that they were never going to go in my aquarium under any circumstance. So after this experience with the plants being toasted i have decided no more plant purchases period from Flip aquatics.
The really Good news is that All of my fish (20+) arrived picture perfect. And for that I am most grateful for. I will want to order through Flip Aquatics again!
We are so sorry to hear your plant arrived in such rough shape! We have a 100% live arrival and health guarantee on all of our plants. Please email us at firstname.lastname@example.org so we can help you with this.
I received my plant in great time and everything was packaged great but I expected the plant to come as a long stem similar to the picture but it was just a bunch of bits thrown in there. They were only about 2 in tall. I did what I could to plant them but it seems one small bunch is already dying. Not sure if its something I did or not.
Thank you so much for your order and review! We are so sorry to hear your plant is not doing well. We have a 100% live arrival and health guarantee on all of our plants and would love to help you with your plant. Please email us at email@example.com.
Everything arrived perfectly. Thank you
This was my second order from Flip Aquatics and I will continue to buy again! I love that I do not have to worry about introducing any new diseases to my fish tank as they quarantine before shipment. The quality of all the products I have purchased (fish, snails & plants) has been GREAT!