I received my plants ysdy through UPS delivery and both of the Water sprite plants were Dead on arrival . Both were mostly black and mushy. They are probably very happy in their new home in the garbage sack. It was a fore gone conclusion that they were never going to go in my aquarium under any circumstance. So after this experience with the plants being toasted i have decided no more plant purchases period from Flip aquatics.
The really Good news is that All of my fish (20+) arrived picture perfect. And for that I am most grateful for. I will want to order through Flip Aquatics again!
We are so sorry to hear your plant arrived in such rough shape! We have a 100% live arrival and health guarantee on all of our plants. Please email us at email@example.com so we can help you with this.
I received my plant in great time and everything was packaged great but I expected the plant to come as a long stem similar to the picture but it was just a bunch of bits thrown in there. They were only about 2 in tall. I did what I could to plant them but it seems one small bunch is already dying. Not sure if its something I did or not.
Thank you so much for your order and review! We are so sorry to hear your plant is not doing well. We have a 100% live arrival and health guarantee on all of our plants and would love to help you with your plant. Please email us at firstname.lastname@example.org.
Everything arrived perfectly. Thank you
This was my second order from Flip Aquatics and I will continue to buy again! I love that I do not have to worry about introducing any new diseases to my fish tank as they quarantine before shipment. The quality of all the products I have purchased (fish, snails & plants) has been GREAT!
Arrived quickly, and in good shape. First time having sprite. Have had wisteria. The sprite is good and doing well in aquariums as floating plant. Would buy again.