Contact Us

How to Contact Customer Support

Have questions about your order or need help with shipping? Email us at shipping@flipaquatics.com, and our dedicated team will respond within two business days. We’re also happy to answer any animal-related questions to support you in your aquarium hobby.

Our Email

Average Response Time: 2 Business Days

Shipping@flipaquatics.com

Our Location

For Returns and Mail:

Flip Aquatics, LLC
154 Iddings Ave. SE
Warren Ohio 44483

For Local Pick-Up

1142 East Market Street
Warren Ohio 44483