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Box Charge

Rendering loop-subscriptions

Insulated Box Fee | Heat or Ice Pack Included

This fee covers the cost of an insulated shipping box to keep your animal at the correct temperature during transit. It also includes an ice pack or heat pack, depending on the weather, to ensure your animal arrives healthy and safe.

  • 5 stars: 46 (81%)
  • 4 stars: 2 (4%)
  • 3 stars: 1 (2%)
  • 2 stars: 1 (2%)
  • 1 star: 7 (12%)
P
Pattie

boxed and insulation was good

J
Jason

Well packed and properly insulated. Worth the piece of mind.

K
Kelly

They died within a day

E
Elisabeth

Excellent packaging minimum movement for my new Shrimp.

K
Kevin

professional everything arrived in great shape

P
Pattie

package was nice

S
Stacy

arrived safe and ALIVE!

S
Shon

I wasn’t sure if this was needed at the time and well my wife ended up getting a sour patch candy instead of a heat or cold pack so money well spent haha she enjoyed the candy

J
John

You guys are AWESOME ‼️
Love my 5 Endlers 👍🏻😊

C
Cathryn Southward-Crane

The cool pack had been warm but the livestock was still cool. Excellently packaged.

F
Francesca

Wish this came for free i should not have to pay for it

E
Eric

My pea puffers are eating well

A
Amanda

Packaging was great.

K
Kyle

Everything arrived alive! Great stock of fish, snails, and shrimp. Provided great resources on acclimation and other information as well!

B
Briggs Moon

Great shipping and service!

P
Phillip Jones

Well packaged.

C
Clayton

I expect to have a box charge in this heat! Thanks it was needed!

D
Devon

Thank you, packaged very well

M
Melinda

Ice pack was warm when I received package but with the heat we've been having in the Midwest was too be expected

J
John

Arrived healthy and undamaged.

L
Linda

Box kept the loaches in good health during shipping.

A
Amanda

Great packaging

B
Belinda

necessary

A
Amanda

Professional service, excellent packaging, healthy fish.

R
R.D.

Kept everything nice and comfy

B
Bobbie

Nice box

T
Tanisha

Great

S
Septaphong

Well packaged

B
Belinda

Everything showed up well packed and alive. I even get a few extras.

K
Kat

It’s good

R
Richard

Too expensive

N
Neftali

The box came perfectly sealed and not wet

J
James

Excellent! Both doing well!

P
Pattie

Good insulation