Shipping Information

Flip Aquatics Shipping Information

Shipping Rates:

• Free Shipping for orders excluding fish that are over $100 excluding tax
• $7.99 for UPS Ground / USPS First Class (Dry Goods Only)
• $17.99 to $19.99 for USPS Priority Mail (Excludes Fish) 
• $34.99 to $59.99 for UPS 1-Day Shipping
• UPS 1-Day Shipping is discounted for Orders over $100 

Free Shipping Exclusions: 

• All fish are excluded from our free shipping offer
• All fish are shipped via Overnight 1-day Shipping due to current shipping delays in the postal service

Shipping Methods Offered: 

• UPS Ground
• USPS Priority Mail
• UPS 1-Day Mail

Order Processing Time:

• 5 Business Days or Less
• If greater than 5 Business Days, you will be Notified by Email
• Items in Quarantine may Delay Processing Times
• Extreme weather may affect processing times

Shipping Schedule:

• Monday - Livestock Orders
• Tuesday - Livestock Orders
• Wednesday - Livestock Orders
• Thursday - UPS 1-Day & Hard Good Only Orders

Please Note: 

• There is a 15% restocking fee and a 15% cancellation fee. These fees are to cover processing fees and labor associated with packing orders and handling customer service. 
• All Livestock / Hard Good Mixed Orders may be shipped separately. Livestock will be sent through the shipping method chosen at checkout. Hard goods will be sent through USPS Priority Mail or UPS Ground. 
• We try to ship hard good only orders throughout the week but delay them till Thursday when needed. 
• We are sorry for any inconvenience but we only ship within the United States and its territories. We do not ship livestock to Hawaii.
• We reserve the right to ship orders that come in after the cut off times depending on order volume.
• We reserve the right to ship live animals during the week of a holiday.
• We reserve the right to ship packages out on days outside of our typical shipping schedule.
• Please read our full D.O.A. policy for more information on live animal shipments.