To start off I forgot to use my gift card code for my purchase and the customer service was top-notch. They refunded my card and I was able to use my gift card after all was said and done. The fantasy blue shrimp all came in alive and in great shape they are absolutely stunning. Every single one made it through shipping and they look amazing in my tank there were even a couple babies in the bag. Thank you guys so much for the great customer service and the beautiful shrimp. Also the text alerts about the delivery worked out so well. I got a text while I was at work that the package had arrived and I went home on my lunch break and acclimated the shrimp then went back to work. Great overall experience with Flip Aquatics. A+++
This was the first order of plants I've made with Flip Aquatics. I couldn't be happier. All my plants arrived fast and packaged very well. I had called them about my order right after placing it as I had not checked what the weather was going to be upon arrival. The guys were very accommodating and held my order for a couple of days as we were experiencing -20 degree temps at that time. Not only did it arrive quickly after shipping but was insulated and had heat packs placed inside the packaging to keep them all warm. Can't thank you guys enough!
Great plants doing very well
I bought two off these. Both were generous on the amount of plants and very well rooted. They look great in my tank!
Arrived in perfect condition, fast delivery