I ordered 2 blueberry snails right before the deep freeze hit in late January. Flip did the right thing and held back livestock shipments until things got a little warmer. I paid the extra $14 for next day shipping and believe it is crucial during cold weather and definitely needed with blueberries (they seem a bit sensitive). When they arrived with a still warm heat pack the water temp in the bag was 50 degrees- had it been regular shipping I don’t think they would have made it. I acclimated them and got them in the tank and one started moving right away but the other took a few days. Since then they have been very active and they LOVE catappa leaves, if I cannot find them they are somewhere in the leaves. Get yourself the giant catappa leaves/axolotl size and they will be happy. Been keeping them with neos at 250ish TDS, 74 temp and using bacter ae and shrimp fit as recommended. Today they had their first baby! So happy 😃